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  • Computer replacements: We typically replace computers every 3-5 years. Per Yale policy, three-years is typically the minimum; however, you’re welcome to keep your computer for longer if you prefer and it is in good working order.

  • Lead times: As of November 2021, the lead time for most equipment (monitors, computers, etc.) is 6-8 weeks. Please keep this in mind when placing a request.

  • Updates: Rhonda Evans (Unlicensed) will update your ticket with order confirmation and shipping information as she receives it. Please monitor your ticket for updates.

Tip

To request a new equipment purchase, please complete create a ticket

:

  1. login to https://ysmweb.atlassian.net/jira/core/projects/FINANCE/issues

  2. click blue “Create” button

  3. select “Equipment Purchase” as the Issue Type

  4. Fill out the information and please be as clear as possible about any configuration. URLs and screenshots are appreciated.