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Use the ticket comments to communicate with Rhonda and other staff, mentioning their names to make sure they’re alerted to action on the ticket. Do not use emailPlease do not email Rhonda directly about business operations tasks; instead, use the tickets.
Creating a ticket
When logged into the project, click the blue “create” or “+” button.
Select the most appropriate “Issue Type”
Either mention the appropriate staff in the ticket or assign the ticket to them if you need specific action to be taken by them.
As Rhonda (or others) work on a ticket, it will be moved into the “In Progress” column on the Board. When the request is finished, you’ll get a notification that it has been “Resolved” and will see it in the Resolved column.
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