...
Current Text | Proposed text | Notes | Screenshot |
|---|---|---|---|
Is the patient 21 years of age or younger? | Is the patient younger than 22 years? |  | |
This is required | All of the questions are required. Is it possible to remove the asterisk and also not show the “this field is required” warning? It should be enough to just have the “continue” button grayed out until the user makes a selection. |  | |
Are you scheduling a Video visit or In-Person visit? Are you looking to schedule a Video or Inperson visit? | Would you like to schedule a video or in-person visit? Buttons:
|   | |
Is this a new patient or a returning patient? | Is this for a new or returning patientpatient or a follow-up visit? |  | |
Heading: Please follow the instructions below | Let’s get you scheduled | Update heading |  |
Follow instructions below, or contact your provider’s office to schedule. | Based on the information you have provided, we ask that you please call the CARE Center at 1-877-YALEMDS (1-877-925-3637) so that our coordinators can help you quickly schedule your an appointment. | This is the error message we see when there are no appointments. Specifically, this was the error message in the Pediatric Gastroenterology decision tree. We see it across the majority of the specialties. We’re unable to use the API to hide the widget if there are no appointments available for a specialty, so we need to make this message more gracious. |  |
Follow instructions below, or contact your provider’s office to schedule. Based on the information provided, we ask that you please call the CARE Center at 1-877-YALEMDS (1-877-925-3637) to schedule you’re appointment. | Based on the information you have provided, we ask that you please call the CARE Center at 1-877-YALEMDS (1-877-925-3637) so that our coordinators can help you schedule your appointment. | Remove “Follow instructions below, or contact your provider’s office to schedule.” Remove red caution sign. Correct gramatical error. |  |
Buttons:
| Buttons:
|  | |
Sorry we are unable to find a time that meets your needs. | Unfortunately, we are unable to find a time that meets your needs. However, our care coordinators can help you quickly find an appointment by calling us at 1-877-YALEMDS (1-877-925-3637) |  | |
Please follow the instructions below Follow instructions below, or contact your provider’s office to schedule. Please log into MyChart to schedule a FOLLOW UP Visit with your established provider.
If you do not have a MyChart account, please sign up here! | Let’s get you scheduled To schedule a follow-up visit with a provider you’ve previously seen, please log into MyChart to directly schedule an appointment.
If you do not have a MyChart account, please sign up here! | Can we not let people still see providers from the widget and let them schedule an appointment? This current workflow is not a good user experience. |
|
...