Technology Tools & Contacts

YSM Communications & Department Communications

If needed, email the Contact Name to learn more about how to best use the tool in your role.

If you are looking for more information about these tools, their functionality or trainings and documentation, please refer to our Recommendations Table:

Technology Tool & Training Recommendations Table

All Employees	Contact

All Employees	Contact
Adobe Creative Cloud	Access these tools from the Yale Software Library
Beatrix	ysm.editor@yale.edu
Box	Box@Yale
Confluence	mark.albis@yale.edu
Microsoft Tools	Microsoft Trainings
LinkedIn Learning	Access to LinkedIn Learning
PolicyTech	ysm.policy@yale.edu
Workday	Workday@Yale Workday video
Zoom	Yale’s Zoom Guide

Communications Officers	Contact

Communications Officers	Contact
Accessibilitynow.com	Refer to the Website
Aha!	mark.albis@yale.edu
Getty Images	maya.szatai@yale.edu
Google Analytics	ysm.editor@yale.edu
Looker Studio	ysm.editor@yale.edu
Qualtrics	IT at Yale
Siteimprove	ysm.editor@yale.edu
Yale Message	davita.viale@yale.edu laura.maturo@yale.edu

Multimedia Team	Contact

Multimedia Team	Contact
Adobe Creative Suite	Access these tools from the Yale Software Library
Airtable	noah.golden@yale.edu
Bookings	ysm.editor@yale.edu
Instagram	noah.golden@yale.edu
Jira	mark.albis@yale.edu
Music Vine	noah.golden@yale.edu
NetX	ysm.editor@yale.edu
Storyblocks	noah.golden@yale.edu
Vimeo	noah.golden@yale.edu
Youtube	noah.golden@yale.edu
X (formerly Twitter)	noah.golden@yale.edu

News & Publications Team	Contact

News & Publications Team	Contact
Writing Style Guide	Writing Style Guidelines

Social Media Team and Media Contacts (Audience Development)	Contact

Social Media Team and Media Contacts (Audience Development)	Contact
Altmetric	sean.mccabe@yale.edu
Brandwatch	sean.mccabe@yale.edu
CapCut	colleen.moriarty@yale.edu
Cision	sean.mccabe@yale.edu
Facebook	sean.mccabe@yale.edu
Instagram	noah.golden@yale.edu
LinkedIn	colleen.moriarty@yale.edu
Linktree	colleen.moriarty@yale.edu
X (formerly Twitter)	sean.mccabe@yale.edu
TikTok	colleen.moriarty@yale.edu

Support Staff Team	Contact

Support Staff Team	Contact
EventBrite	ysm.editor@yale.edu
Jira	mark.albis@yale.edu
Microsoft Tools	Microsoft Trainings
Qualtrics	IT at Yale
Yale Message	davita.viale@yale.edu laura.maturo@yale.edu

Technology Team	Contact

Technology Team	Contact
Aha!	mark.albis@yale.edu
AI / Chat-GPT	michael.friscia@yale.edu
Clarity	mark.albis@yale.edu
Figma	mark.albis@yale.edu
Freshpaint	mark.albis@yale.edu
Google Analytics	ysm.editor@yale.edu
Jira	mark.albis@yale.edu
Looker Studio	ysm.editor@yale.edu
Qualtrics	jennifer.p.hill@yale.edu IT at Yale
SDL Tridion	ysm.editor@yale.edu
Siteimprove	ysm.editor@yale.edu

Web Services Team	Contact

Web Services Team	Contact
Bookings	mark.albis@yale.edu
Clarity	mark.albis@yale.edu
Figma	mark.albis@yale.edu
Freshpaint	mark.albis@yale.edu
Google Analytics	ysm.editor@yale.edu
Jira	mark.albis@yale.edu
Looker Studio	ysm.editor@yale.edu
Qualtrics	jennifer.p.hill@yale.edu IT at Yale
SDL Tridion	ysm.editor@yale.edu
Siteimprove	ysm.editor@yale.edu

YM Content Team	Contact

YM Content Team	Contact
Airtable	joe.piccirillo@yale.edu
Clarity	mark.albis@yale.edu
Getty Images	maya.szatai@yale.edu
SEMRush	joe.piccirillo@yale.edu matthew.orourke@yale.edu
Rev.com	joe.piccirillo@yale.edu>