YSM Office of Communications

Welcome to the YSM Web Help Center

Portals

  1. YSM Office of Communications Help Desk

    Welcome! Use this portal to create Help requests for the YSM Office of Communications for school websites and applications. Use the options provided to create a ticket. Don't fret about the ticket type – focus on giving us enough information that we can help you. The team will respond to you faster than email and between 9am - 5pm.

  2. OComms Business Operations

    Welcome! You can raise a request for OComms Business Operations team using the options provided. For documentation about each request type, please see https://ysmweb.atlassian.net/wiki/spaces/Finance/overview?homepageId=2373845148

  3. YSM Internal Comms

    Welcome! You can raise a request for YSM Internal Comms using the options provided.

  4. YSM Editorial Pipeline

    Welcome! You can raise a request for YSM Editorial Pipeline using the options provided.

  5. YSM Content Pipeline

    Welcome! You can raise a request for YSM Content Pipeline using the options provided.

  6. Multimedia Team

    Welcome! You can raise a request for Multimedia Team using the options provided.

Suggested forms

  • Request a website edit in YSM Office of Communications Help Desk

    Request an edit to medicine.yale.edu or yalemedicine.org.

  • Get profile, news, or calendar help in YSM Office of Communications Help Desk

    Get assistance with Beatrix.

  • Submit an Invoice in OComms Business Operations

    Submit a vendor invoice to be paid.

  • Request access in YSM Office of Communications Help Desk

    Request access to manage a news feed, calendar, or people listing, etc.

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