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Below is brief overview of the work done from September 18-24 to launch Epic Open Scheduler on YaleMedicine.org for selected Pediatric specialties. A major setback occurred on Friday morning when the YM team learned that underlying Epic functionality does not exist to display appointment availability on a provider profile if they see patients at multiple locations (most do). Website implementation work for last week was rendered unusable. YNHH and YM teams are meeting at 11:30am on Monday to determine the launch timeline.

Tip

Achievements this week

  1. Provider profile design updated. Design was updated to reflect Epic limitations to display appointment availability for providers with multiple locations. Website implementation work using a new workflow will begin next week. (Read more)

  2. Data feed fixed. Working with the YNHH team, we determined why the data feed (API) was returning incorrect data for provider availability. This fix was critical to implementation.

  3. Data clarified. The launch provider list was reconciled between YNHH and YM (there was a 291-person discrepancy last week). 50 YM providers will be included in launch tranche; 59 overall. (Read more)

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