Reactivate an Inactive Profile

A person was incorrectly removed from my organization...

Scenario: You received an automated email from Beatrix with a list of people who were automatically removed from your organization during the nightly sync process with Workday; however, some of those people are still active and should not have been removed.

Beatrix imports a list of people and basic demographic information about those people from Workday, the Yale University system of record. Based on that data, rules in Beatrix determine who has an "active" affiliation with Yale. Anyone who does not meet the criteria is considered "inactive" and is removed from organization lists in Beatrix and from public view on websites.

Each person who manages the membership of an organization in Beatrix will receive an email notification if the most recent sync with Workday includes the addition or removal of people from their organization(s). This sync occurs overnight before each weekday (Monday - Friday).

What to do

If a person has been removed by mistake, it most likely means that they have no active appointment or are inactive or terminated in Yale’s system of record.

  • Please contact your organization's business office to update the individual’s appointment or to re-activate the individual’s record to the organization in Workday.

  • This applies to all faculty (including voluntary, adjunct and retired) and staff (including staff affiliates).

Once the person has a valid record in Workday and the data has been synced with the profile system, they will be automatically added back to organization membership lists and the person will again be able to access their profile.

If you have questions, please email ysm.editor@yale.edu.