Text in decision trees

Text

Is the patient 21 years of age or younger?

Is the patient younger than age 22?

Functionality

This is required

All of the questions are required. Is it possible to remove the asterisk and also not show the “this field is required” warning? It should be enough to just have the “continue” button grayed out until the user makes a selection.

Text

Are you scheduling a Video visit or In-Person visit?

Are you looking to schedule a Video or Inperson visit?

Would you like to schedule a video or in-person visit?

Buttons:

• Video

• In-person

Text

Is this a new patient or a returning patient?

Is this visit for a new patient or a follow-up?

Text

Heading:

Please follow the instructions below

Let’s get you scheduled!

Update heading

Text and Functionality

Subheading:

Follow instructions below, or contact your provider’s office to schedule.

While online availability is limited, we can help.

This is the error message we see when there are no appointments. We see it across the majority of the specialties. We’re unable to use the API to hide the widget if there are no appointments available for a specialty, so we need to make this message more gracious.

Text and Functionality

Text:

Based on the information provided, we ask that you please call the CARE Center at 1-877-YALEMDS (1-877-925-3637) to schedule you’re appointment.

Please call the CARE Center at 1-877-YALEMDS (1-877-925-3637) so that our coordinators can work with you to schedule an appointment.

Should be applied to all decision trees.

Remove red caution sign.

Text

Buttons:

• Mychart Video Visit New

• Mychart Video Visit Return

Buttons:

• New Patient (Video)

• Follow-up (Video)

Text

Sorry we are unable to find a time that meets your needs.
Please contact us at 877-925-3637 to schedule an appointment.

Unfortunately, we are unable to find a time that meets your needs. However, our care coordinators can help you find an appointment; please call us at 1-877-YALEMDS (1-877-925-3637)

Text and Functionality

Please follow the instructions below

Follow instructions below, or contact your provider’s office to schedule.

Please log into MyChart to schedule a FOLLOW UP Visit with your established provider.

If you do not have a MyChart account, please sign up here!

Let’s get you scheduled!

To schedule a follow-up visit with a provider you’ve seen previously, please log into MyChart to make an appointment.

If you do not have a MyChart account, please sign up here!

Can we not let people still see providers from the widget and let them schedule an appointment? This current workflow is not a good user experience.

Operational

Is the reason for visit related to a motility disorder or the Aerodigestive Program?

Is the reason for your visit related to a motility disorder or for the Aerodigestive Program?

Text edited per Tina.

Operational and Text

Is your reason for visit related to bone marrowtransplant,cogulation/bleedingdisorder,cancer survivorship,sickle cell, palliative care, and/or neurocutaneous disorder?

Is the reason for your visit related to bone marrow transplant; a coagulation or bleeding disorder; cancer survivorship; sickle cell disease; palliative care; and/or neurocutaneous disorder?

This question is really patient unfriendly. Consider shortening to the absolute necessities or eliminating altogether.

Operational

There are no appointments for this department and the error message is going to turn people off.

Text

Is your reason for visit related to tuberculosis?

Is the reason for your visit related to tuberculosis?

Operational

Is your reason for visit related to another infectious disease?

Update: Tina is ok removing.

What is the purpose of this question? The user is already in the Infectious Disease program when they start this appointment making process. Consider eliminating.

Operational

There are no appointments for this department and the error message is going to turn people off.

Text

Is the reson for visit related to kidney transplant?

Is the reason for your visit related to kidney transplant?

Operational

Is the reson for visit related to another kidney condition?

Update: Tina is ok removing.

What is the purpose of this question? The user is already in the kidney program when they start this appointment making process. Consider eliminating.

If this question needs to remain, typo “reson” needs to be fixed.

Operational

There are no appointments for this department and the error message is going to turn people off.

Text

Is your reason for visit related to a stroke and/or epilepsy?

Is the reason for your visit related to a stroke and/or epilepsy?

Text

Is your reason for visit related to a movement disorder?

Is the reason for your visit related to a movement disorder?

Operational

There are no appointments for this department and the error message is going to turn people off.

Text

Is your reaosn for visit related to allergies or Immunology/Immunodeficiency?

Is the reason for your visit related to allergies, or to immunology and/or immunodeficiency?

typo and grammar fixes

Operational

There are no appointments for this department and the error message is going to turn people off.

Text

Is your reason for visit related to sleep or another respiratory condition

Is the reason for your visit related to sleep or another pulmonary (respiratory) condition?

Text

Button:

• Respiratory

Button:

• Pulmonary (respiratory)

Text

Have you/the patient been seen by Pedi Rheumatology at Yale Medicine in the last 3 years?

Has the patient been seen by Yale Medicine Pediatric Rheumatology in the last 3 years?